We are excited to announce that from now on, prior to booking quarterly account review meetings with our team, we will be sending you a video presentation.
This recording will be an overview of your services, stats, progress, and our teams’ recommendations.
After watching the video presentation, you are welcome to reply with questions or a meeting request to team@identitydental.com.
This new communication model means more communication for you, more expert guidance from our entire team, and the convenience of campaign updates when you have the time to watch them. It also allows you to more easily include a spouse or manager, for stronger collaboration.
FAQs
Will I have a point of contact?
Yes. Your point of contact will work with our entire team of specialists to ensure you receive the best possible communication in a timely way.
Will I still be able to have meetings?
Yes, you can request meetings as needed, as long as you first provide the goals of the call or topics of the meeting, allowing us to choose which specialists will be attending.
What will happen to my upcoming meeting?
I have canceled our meeting that was scheduled for Tuesday, December 9th. You’ll receive your thorough video presentation within 3 business days of the date of your previously scheduled meeting. You can then request additional information or a follow up meeting after you’ve watched the marketing review.
Why are you doing this?
We believe it’ll allow our team to provide you with more helpful and thorough communication. It also allows you the convenience to watch your custom quarterly presentation during your availability, and allows you to include key decision makers.
Who is managing my account?
As always, our ads specialists, SEO optimization specialists, auditors, and managers are constantly reviewing and optimizing your campaigns. This is built into our weekly activities and audits. If you’d like to change your ad spend, focus, offers, landing pages, etc. you can always request this.
If our team recommends similar changes, they will proactively make these recommendations in their video presentations, emailed at least quarterly. Major changes will not be made without your permission.
Are the video presentations AI Generated?
No. They’re made by our real-live human employees. These are our normal, US-based, full-time, salaried team members. They’re Google and Meta Ads certified. The videos are then reviewed and approved by managers, ensuring the information is accurate and helpful for you.
Please do not hesitate to reach out with any questions.