Why was my listing reported?

There are many potential reasons someone might want to see your listing suspended. It could have been reported by a competitor, a past employee, or even a former marketing agency. Regardless of the motivation, this type of situation is not unheard of, however it is uncommon. 

Did Identity Dental Marketing cause the suspension?

It's highly unlikely that Identity Dental Marketing caused the suspension. If we had posted content that violated Google’s rules, we would be dealing with a lot of listings in the same situation. Rest assured, we're careful about adhering to Google’s guidelines to avoid such issues. For instance, our content is unique for each client, our optimizations are done manually, and our accounts are managed on approved paid for Google email addresses. These are just a few of the many measures we take to ensure we are not the cause of issues. 

Will Identity Dental Marketing help me with this?

Yes, if you're an SEO client with Identity Dental Marketing, our team will assist you throughout the process of getting your listing reinstated. We’ll guide you in taking the necessary steps to resolve the suspension. We will likely need your assistance in providing required documents, and in rare instances, may even need your help accessing the listing post-suspension. Some suspensions require us to work with you to reclaim it before it can be fully resolved. 

Will I lose my reviews?

It's highly unlikely that you'll lose any reviews or SEO progress because of this suspension. Typically, Google will require you to upload proof of ownership (or the specific documentation they request) to reinstate the listing, and once reinstated, everything should return to normal.

Why does this happen, and can it be prevented?

Unfortunately, suspensions are a risk you take by having your business on Google. There’s no surefire way to prevent this from happening, as listings can be subject to re-verification or suspension at any time.

What harm does this have on my business?

The suspension won’t have a significant effect on your daily operations, but we do recommend addressing the issue promptly to avoid prolonged disruptions to your online presence. The sooner it's resolved, the sooner your business listing will be back in good standing.

If you need assistance, don’t hesitate to reach out to our team.