Google automatically changes your business hours because it detects conflicting information from other trusted sources, such as third-party data aggregators, your business website, or other online directories. User-submitted suggestions can also prompt automatic updates - which is the most frequent reason for changes. There's no way to totally prevent this. We recommend setting a reminder to check your phone number, address, office hours, online scheduling widgets, and form submissions monthly.
Why Google Updates Your Hours
Data Aggregators and Third-Party Sources: Google pulls information from various sources, and if these sources contradict your listed hours, Google may update your profile to match them.
User-Submitted Suggestions: Members of the public can suggest changes to your business listing, and Google may accept these suggestions to keep information fresh. (most frequent reason)
Inconsistent Information: If the hours on your website, social media, or other online directories differ from your Google Business Profile, Google may update your hours to match the other sources it deems reliable.
Connected Third-Party Tools: A third-party service or application that you may have connected to your Google Business Profile could be making these changes automatically.
How to Prevent Unwanted Changes
Audit Your Online Information: Regularly check your website, social media accounts, and online directories like Yelp or Yellow Pages for accuracy.
Ensure Consistency: Make sure your business hours are identical across all platforms.
Check Connected Third-Party Apps: Review your Google account settings to see which third-party apps have access to your Google Business Profile and disable any you don't recognize or trust.
Monitor Your Listing: Log in frequently to your Google Business Profile to check for any automatic updates or user suggestions and correct them promptly.
Our team is happy to make edits for you upon request. We cannot be liable for changes that Google pushes or noticing those changes, as they can be frequent and difficult to identify since Google makes these changes based on their own user input.